Comments:
I had thrown away a set of keys that I no longer needed. When Ranell of ABM cleaned my office that night she found the keys as she was dumping my waste basket. She thought they were there by mistake.
While cleaning she also found a very expensive earring I had lost. Ranell put it on my desk.
I am very impressed Ranell pulled the keys from the trash and left me note to ask if this was a mistake. That kind of thoughtfulness is most impressive. Even though I had intended to get rid of them, the fact she pulled them to make sure is very N.I.C.E.
Comments:
I had thrown away a set of keys that I no longer needed. When Dana of ABM cleaned my office that night she found the keys as she was dumping my waste basket. She thought they were there by mistake.
While cleaning she also found a very expensive earring I had lost. Dana put it on my desk.
I am very impressed Dana pulled the keys from the trash and left me note to ask if this was a mistake. That kind of thoughtfulness is most impressive. Even though I had intended to get rid of them, the fact she pulled them to make sure is very N.I.C.E.
Comments:
John found a ring on the floor of Concourse D. Shortly after finding it, he reported it as a lost and found item to an airport official.
John was proactive by reporting he found the ring to a supervisor. Both of them moved quickly to turn it in to Lost and Found.
His quick and efficient response eliminated additional anxiety for the traveler. The result was a $25,000 ring was on its way back to the owner. The traveler was thrilled that her ring was returned to her safely and with minimal stress and hassle.
